Get In Touch
4801 Southwest Parkway
Building 2, Suite 240
Austin, TX 78735
(+44) (0)1722 446240
12-16 Lionel Road
Essex SS8 9DE
Company Number: 7058157
VAT Number: GB 101 5861 48
ShipperHQ in the US & UK is part of Zowta LLC
Starting at $700
Whether you're just getting started or ready to take your shipping strategy to the next level, let our team of eCommerce shipping experts guide you to the right shipping experience for your business.Get Started
Starting at $700
Do you have a particularly complex set of shipping requirements or just need an extra set of hands to get started? Let our team of experienced engineers fully configure your store’s shipping strategy.Get Started
Starting at $200
Shipping is one of the most critical parts of your business. With Priority Support, our highly responsive team can answer your toughest questions and help you make the most of ShipperHQ's powerful features.Get Started
How do I sign up?+
Begin by signing up here for a free 30 day trial. You'll have access to all the features of the Standard plan. You can transfer to a paid plan at any point right from your ShipperHQ dashboard.
How do I connect to my commerce platform?+
For some eCommerce platforms you'll need to download and install an extension on your site. On others it may be as simple as enabling an app. When you sign up you'll be given instructions and access to our support team to help you get set up.
What happens after 30 days?+
If you haven't set up billing your account will be deactivated but you'll still have access to log in and set up billing to reenable your account. Your settings will be saved for at least 30 days if you wish to re-activate. After 30 days of inactivity your account may be deleted. You can reactivate your account whenever you'd like before that point by logging in and setting up billing.
How long are your contracts?+
On all standard plans, you'll have the option to cancel at any time. We don't provide refunds at cancellation, but your account will be active until the end of the period you've paid for. Enterprise plan contracts are written on a individual basis.
Why aren't all features available on all eCommerce platforms?+
Some platforms don't currently support the functionality needed to support certain features. We're actively working with all of our supported platforms to encourage them to make this functionality available so that merchants on every platform can benefit from ShipperHQ's full feature set.
What are all of the carriers you get live rates from?+
Echo® Global Logistics,
Kuehne+Nagel LTL eCommerce,
UPS® Ground with Freight Pricing,
UPS Access Point®,
UPS Freight® LTL,
Vitran Express® Canada,
If you don't see a carrier listed, please contact us!